Thank you for your interest in our services and for the time spent on our website. As each visit on our website determines the processing of your data, please read the Data Protection Policy in order to understand how your data will be processed and protected.
The Data Protection Policy elaborates the manner and the reasons for processing your personal data and offers information related to your rights.
A. Personal data responsibility
Holiday to Romania Ltd. has personal data responsibility. The protection of your personal information is important to us. The protection is also governed by the Personal Data Act, which is superseded by the General Data Protection Regulation (GDPR) on May 25, 2018. Below you can read about how we handle your personal data and what rights you have. If you would like to contact us, please do so on email [email protected].
B. What personal data is collected
Personal data that will be processed includes, but is not limited to name, date of birth, address, e-mail address and phone number. We may also treat requests regarding special diet or special information from you regarding your health condition prior to the tour to be able to fulfil the tour requests. You will provide the personal data in connection with booking a tour or subscribing to a newsletter.
We may collect data using cookies and similar technological mechanisms, for the statistical purpose and for usability of the website.
Our policy is to process only the personal data that is needed for the agreed purposes and we ask our clients to provide the personal data only where it is strictly necessary to carry out the specific activity of the reservation or organizing the tours.
C. Purpose of personal data processing
Your personal information will be processed to fulfil our commitments in ordering tours and supplementary services, and keep you informed. Processing of your personal data may also happen to fulfil obligations under laws, regulations and to handle issues and complaints. In addition to the above purposes, you agree that your personal information may be used for the purposes below and provide support for our market and customer analysis, risk management and statistics to provide you with a better tours offer and better services. We may also use your personal information to provide different offers of services from us, unless you have opposed your direct marketing notice. You can unsubscribe at any time, for example, through a link in the newsletter. By providing information about your health condition, you agree that we process this personal information for the purpose of providing the tour, other service and/or product that you ordered. Health state data is never used for statistics, market research or marketing.
D. Storage of personal data
We store personal information if it is necessary to meet the above objectives. Normally, we store your personal information in 2 years from your last tour or from contacting us otherwise. When you have subscribed to our newsletter we save your contact details until further notice. You can at any time, either by a new link in the newsletter or by contacting us on the address above, unsubscribe and have all of you details deleted. In some cases, we may need to store data for longer periods when required by law (e.g. accounting law) or, for example, complaints.
E. Collecting data from minors
Holiday to Romania Ltd. does not knowingly solicit data from children under 18 years of age. By using our website, you represent that you are at least 18 years old or that you are the parent or the guardian of such minor and consent to the minor’s use of our website. If we learn that personal data from persons less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under 18, please contact us at the provided contact information.
F. Who may be processing personal data
Your personal information is processed by our staff and by our collaborators for system services and administrative services, with whom we have contracts for the protection of personal data, personal data assistant agreements. Your personal data may also be processed within the travel industry, such as airlines, bus companies, hotels and local partners on the travel destination. Only necessary information is provided at any such time.
G. Processing of personal data in countries outside the EU and EEA
Depending on where your destination is located and which partners you use, your personal data may be processed outside the EU and EEA. Although the destination of a tour is within the EU/EEA, for example, transport companies and hotels may be based outside the EU / EEA. Only the information required for the execution of the trip and other services is provided to partners. By submitting your personal information to us, you agree that we process personal data outside the EU and the EEA and are aware that privacy data protection may be lower than within the EU and EEA.
H. Your rights to information about you
You have the right, at any time, to withdraw your consent to processing the information you have provided to us. This means that you can also request rectification or deletion of your personal information. Such a request is made in writing to us. Your data will then be corrected or deleted within a month’s time. If you have a current tour that is not completed or completed, or has an ongoing complaint or the like, the data will be deleted within one month after completion. You can also contact us with the request to have access to the registered information we have about you, which we will leave within a month.
I. Want to know more about the Data Protection Ordinance (GDPR)?
More information on the General Data Protection Regulation (GDPR) is available on the data inspection website,
For any questions, please send us an email on [email protected].
Last update on 24 of May 2018